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1. #Asus zenbook mouse pad not working windows 10 serial number
2. #Asus zenbook mouse pad not working windows 10 install

#Asus zenbook mouse pad not working windows 10 serial number

Even if you've completed a step please do it again in this sequence, report back results.ġ) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. I'll give you all possible fixes for touchpad issues. Try installing the touchpad software in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods. I would ask for a manager if you're still under warranty. Those must be shipping charges because under the law most eveywhere they must provide one year of free Support and either fix or replace the PC during that time. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

So I reckon it's the lack of the drivers that result in no Windows 10 gestures possible. There is no sign of a touchpad device anywhere in the list of devices under any section. No dice.ĭevice Manager shows under "Mice and other pointing devices" that there is only a Microsoft PS/2 Mouse installed. Rest my laptop to factory condition, wiping everything clean. Tried different versions of the driver software from all over the web. Which isĬrazy money if the fault lies with their software package.ġ. They're also not willing to diagnose it over the phone, insisting that I send the laptop in for an evaluation fee of $85 and a further $85 for software installation. I tried contacting ASUS and they don't know what the problem is over the phone. Contact your support personnel or package vendor.' Run as part of the setup did not finish as expected. This message appears: 'There is a problem with this Windows Installer package. However, the installation would abort halfway.

#Asus zenbook mouse pad not working windows 10 install

I downloaded the latest Smart Gesture drivers / software from the ASUS Singapore website, and tried to install it. Previously, it was working, I could do 2-finger scrolling,Įtc. However all the Windows 10 gestures are not available. It takes inputs like moving the mouse cursor or taps to select or highlight. I have a ASUS UX305F laptop whose Touchpad is not working as it should.